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SMS/Pager Configuration |
To open this configuration dialog please start the TERAVoice administration Console, expand the Server Configuration node and right-click Notifications to select Properties. Then click on the button SMS Short Message Server - allows reception of alphanumeric messages on a mobile phone in cellular networks/Pager Mobile device that allows reception of numeric or alphanumeric messages configuration.
The first thing you need to do here is to set up a service you want to use for sending your SMS Short Message Server - allows reception of alphanumeric messages on a mobile phone in cellular networks or pager Mobile device that allows reception of numeric or alphanumeric messages messages.
Click on the services tab to display the list of configured services:
To add a service click Add and select a predefined service or add a new service. If you add a new service you need to know the configuration information necessary to sent messages with your GSM or paging provider:
We may provide updates of the list of predefined services at irregular intervals. Please visit the following web-page for up-to-date information about SMS Short Message Server - allows reception of alphanumeric messages on a mobile phone in cellular networks and paging services:
http://www.terasens.de/fwlink.asp?q=35012
If there is a new file with predefined services available you can use the Load from file button in order to use this new information.
If you have selected a predefined service usually no further configuration is necessary. To specify settings for a new service or to change the settings of a predefined service click on the Properties button below the service list to display the Service Settings dialog:
Enter the country code that this service's numbering plan belongs to.
Enter the type of protocol that is used by your SMS Short Message Server - allows reception of alphanumeric messages on a mobile phone in cellular networks or paging provider. You can choose between TAP Telelocator Allocator Protocol - used to submit short messages to paging providers or cellular networks and UCP Universal Computer Protocol - used to submit short messages to paging providers or cellular networks.
Enter the number that you need to dial to connect to your provider's access point. You should use the canonical format, so that Windows dialling rules can be applied properly: +country (area) number
Enter the password for your paging provider if you are using the TAP Telelocator Allocator Protocol - used to submit short messages to paging providers or cellular networks protocol.
Note: The password is PG1 in most cases
Enter the maximum length that is allowed for messages. This setting depends on your provider. For SMS Short Message Server - allows reception of alphanumeric messages on a mobile phone in cellular networks networks this is usually 160 characters. With paging providers this value differs.
Enter the maximum amount of messages that you are allowed to send without disconnecting first. If you are not sure set this value to 1 and try increasing it later.
The UCP Universal Computer Protocol - used to submit short messages to paging providers or cellular networks protocol offers different methods for submitting messages. If you are unsure you should try 01 first, then 51 and then 30.
Some paging services only allow numeric messages to be sent. In all other cases you can select Alphanumeric.
Note: If you are using a numeric only paging service you need to make sure that the notification messages sent only contain numbers by editing the notification template as described in topic Notifications.
Specify the amount of time in ms to wait for a response from the server.
Note: Some paging services take some time to respond because the connection to their service is used for charging for message submissions. If you think sending messages fails because of a timeout issue you can try to increase this value. The default value is 2000ms.
Specify the baud rate your modem should use to connect. If you do not get a connect with the Auto setting you can try 1200 or 9600 which should work in most cases.
The most common setting here is 8N1 while some services require 7E1.
If you are using more than one service you can select a modem to use with this service. Otherwise you can select Default and select your modem on the Common tab of the configuration dialog.
On the common settings dialog the following options can be selected:
Select the service here that should be used if none of the rules specified on the Routing tab applies. Routing rules are only required if you are using more than one transport service.
Specify the modem here that should be used by default with all configured transport services. You can override this setting by specifying a modem in the configuration dialog of each transport service as described above.
Note: We currently
only know of two GSM providers in Germany that offer a dial-up access
point that can be reached via ISDN. All other services require analog
modems to be used.
There are ISDN boards that come with an analog modem emulation. During
our tests we often encountered problems with these emulated modems because
they have problems connecting on low baud rates. Therefore we recommend
always using a normal analog modem for sending SMS Short Message Server - allows reception of alphanumeric messages on a mobile phone in cellular networks and pager Mobile device that allows reception of numeric or alphanumeric messages messages
unless you are using one of the two German ISDN access points.
Some SMS Short Message Server - allows reception of alphanumeric messages on a mobile phone in cellular networks/paging gateways have problems with the '+' character. Use the first option to replace this character with '00'.
The second option is used to add the country code to numbers that do not have country code (i.e. numbers that start with '0' but not with '00'. To add the German country code you can check this box and enter '0049' in the text box.
Enter the amount of retries to send a message. The default value is 3.
Enter the amount of time in minutes TERAVoice should wait between retries.
If you are using more than one transport service you need to determine which service should be used. This is done depending on the number of the recipient of the SMS Short Message Server - allows reception of alphanumeric messages on a mobile phone in cellular networks or pager Mobile device that allows reception of numeric or alphanumeric messages message:
Press Add to add a prefix number. Enter the number and click OK. Then click on Properties and specify the service that should be used to send messages with this prefix.
For all numbers that have a prefix which is not on this list, the default transport service (as specified on the Common tab) is used.
Finally you can test your configuration by using the test-tool which is available from the Diagnostics tab.
Enter the sender and recipient numbers and the text of the message to send. Press the Send button and watch for the information that appears in the lower window. In most cases this information will help you to find the problem if sending a message fails.
This button is a short-cut to opening the Windows dialing rules configuration dialog that is also available from the Windows control panel. Use this dialog to control how numbers (of the service providers) should be dialed (like adding a digit to get an outside line if behind a PBX Private Branch Exchange - telecommunication system or to strip or add area codes, etc.).
In order to get these dialling rules to work the dial-in numbers must be entered in canonical format (see Service Configuration above).