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Notifications |
To open this configuration dialog please start the TERAVoice administration Console, expand the Server Configuration node and right-click Notifications to select Properties.
The first section allows you to enable or disable the sending of notifications via email. Call Notifications are sent every time a call has occurred while Voice Messages are only sent when a message was recorded.
Click on Edit Template to edit the template that is used to generate the email messages:
You can use all the field codes from the list below which are then replaced by their corresponding values upon sending of the notification.
In order to get email notifications to work you also have to configure the SMTP-server that will be used; see Server Options.
Check the box in order to enable SMS Short Message Server - allows reception of alphanumeric messages on a mobile phone in cellular networks and pager Mobile device that allows reception of numeric or alphanumeric messages notifications. Use Edit Template in order to edit the template for these notifications as described above.
Use this box to specify a sender number. This number should correspond to a TERAVoice Remote Control Call Handler A component that offers a certain method for treating a call to allow users to call back the sender to gain direct access to the remote control mode.
Click on this button to configure the SMS Short Message Server - allows reception of alphanumeric messages on a mobile phone in cellular networks/Pager Mobile device that allows reception of numeric or alphanumeric messages component. The configuration settings are explained in the next topic, SMS/Pager Configuration.
Check the box to activate PBX Private Branch Exchange - telecommunication system notification via the MWI lights on PBX Private Branch Exchange - telecommunication system telephones. For basic information about MWI notification please refer to the topic Message Waiting Indication (MWI).
Use these boxes to enter the patterns that TERAVoice should dial in order to activate or deactivate the MWI light on a specific phone. Use '%' as a placeholder where the number is inserted that is specified in the corresponding mailbox's station for MWI notification (see Mailbox Configuration).
Enter the amount of retries here in order to perform PBX Private Branch Exchange - telecommunication system notification. The interval settings specifies the amount of times between retries.
Please select the device that TERAVoice should use to dial the code for activation or deactivation here.
Important note:
If you are running a voicemail application with a high volume of calls
you should use a device here that is not used for incoming calls (or at
least is very unlikely to receive incoming calls). If TERAVoice tries
to dial the PBX Private Branch Exchange - telecommunication system notification sequence and the device is occupied with
an incoming call the attempt to dial out may fail (after the specified
amount of retries) and the PBX Private Branch Exchange - telecommunication system notification will not get executed.
This behaviour also depends very much on the number of lines that a TAPI Telephony Application Programming Interface - Windows-integrated API for controlling telephony devices
device supports: If you have one device that offers 30 lines you won't
run into problems but if you have a board that uses one TAPI Telephony Application Programming Interface - Windows-integrated API for controlling telephony devices device for
each line (e.g. 30 TAPI Telephony Application Programming Interface - Windows-integrated API for controlling telephony devices devices), this
problem may occur.